Responsibilities

• Performing process point of view mechanical activity
• Responsible for monitoring and testing of all the testing equipment and verifying that it works according to the EQP. Completing documentation about the work.
• Participate in meetings with customers to discuss projects.
• To perform calibration for all instrument prior for commissioning
• Coordinates with the consumers, consultant and other relevant parties for site inspections.
• Monitoring site activities.
• Performing Pre Commissioning activity at sites. Reporting site activities to Head office
• SAT: checking the equipment as per EQP. Commissioning of the equipment. Solving the problem at sites.
• Prepares daily/ weekly accomplishment report during surveillance
• Ensures work completed to conformity with prevailing standards and specifications
• Ensures all documents, tools consumables and equipment is available to perform the scope of work.
• Establishes positive thinking relationship with the mediate supervision with personnel from other department.
• Provide optimum service support for customers through phone, personal visits, etc.
• Co-ordinate with various teams to resolve customer issues in timely and accurate fashion.
• Communicate with the customer to ensure satisfaction and implement any necessary corrective actions .
• Resolve customer issues with minimal assistance</br> MAJOR CHALLENGES
• Assisting clients on the site as well as offline to solve their queries and complaints.
• Function as efficient coordinator between clients and the company and become a one point of contact

Skills & Knowledge

• Excellent communication skills and interpersonal skills ;
• Understand client’s requirements ;
• Focus on quality, precision and punctual delivery ;
• Willing to perform additional activities outside our area of expertise ;
• Influencing and leading;
• Ability to lead a team.
• Time Management

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